Once
appliances start easing our way of life, we tend to become completely dependent
on them. And then comes the day, when it suddenly refuses to work! Here are
some simple measures you can try before needing to take it to the service
centre:
Power or battery: This is the basic issue that needs to
be eliminated before checking further. Ensure that the power is on and working
in that particular plug point, and if a battery run appliance, that it is
charged as required. Also check for low voltage situations when it is not
advised to run such equipment, as it may trip the circuit. Sometimes a loose
connection at the point of plug-in may also be the problem, in which case using
an adapter instead of plugging in directly could help.
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On-off or safety switch on the
appliance: Check if
the switch on the appliance is stuck, or not completely in the “on” position.
Some appliances may have a safety button that needs to be turned off in order
to use them. Very occasionally it may also happen that the switch has got
affected by power fluctuations and got burned out, in this case taking it to
the service centre is the best option.
Power cord: If both the above don’t seem to be
the issue, check the power cord and plug for any damages from heat, or
sometimes being chewed up by rodents in case of outdoor storage. If this is the
case, take it to the service centre to replace the cord.
Wear and tear of parts: Check if the accessories and various
parts of the appliance are in good condition and fit together well. In case of
larger vacuums, empty dust bags for better results. Check the pipes and ensure
that they are not clogged up with any earlier debris. The efficiency of the
machine is decided by the condition of the different parts.
After these
initial checks, if you can’t find a problem, and still feel that the Black
& Decker appliance is not working, or not up to its usual efficiency, do
bring it across to our service centre and we’ll solve the problem for you. You
can use the service centre locator from our webpage to find the one closest to
you: http://www.blackanddeckerindia.in/service/index.php
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